FAQ’s

Most frequently asked questions

Installment Payment

You have the ability to pay small small for your total order. You can spread your payment into three (3-6) payment months. Only available for Salary Earners & Business Owners within Lagos, Abuja, Delta, Rivers, Ogun, or Oyo state for now.

1-3 months has a 0% interest while 2% interest rate applies after the 3rd month if you choose 6 months payment plan.

Processing fee of ₦2,000 only if application is approved.

1.  Must be able to pass all checks (good credit history, no bad loans, no active loan with Carbon Zero)

2. Customer should have a steady flow of ₦120k and above in their bank account if employed and ₦300k and above if self-employed

3. Down payment of 25% of total purchase for employed and 30% for self-employed once application is approved.

Can be considered if Net Income is more than the capacity of loan from other source.

The installment will be availed immediately after successful application.

Your order will be delivered immediately after application has been successfully processed and approved.

1. Six Months Bank Statement

2. Passport photograph

3. Valid Govt. ID card (Drivers license, Voters card, Int’l passport or National ID card).

4. Proof of Address i.e Electricity bill e.tc. (Most recent).

5. CAC document if self employed or a business.

We partner with Carbon Zero in processing all installment payments. So you are in good hands.

Payments

We accept payment via direct bank transfers, cash and also payment by card through our trusted third-party payment partner Flutterwave.

We accept payment from anywhere in the world only on Paypal through Flutterwave.

We have taken the liability of bearing the VAT without getting the customer to pay.

Shipping & Returns

Delivery within Lagos is usually with 1-2 days and outside Lagos is within 2-5 days.

You can contact our support team to assist you with such request. Sup@damelo.com.ng

Refund takes 1-5 working days.

You can do this by logging in to your account and make the change or you can also contact our support team to assist you with such request. Sup@damelo.com.ng

You can contact our support team for assistance.

Contact

Still have questions?